So, you’ve completed every section in the Setup Dashboard and your rewards program is successfully launched. Congratulations! Now, for the fun part – your customers can now begin participating in your loyalty program. But, how does IndigoCCR function on the POS? How can you be sure customers will earn points on their purchases? Keep reading for your answer on all of these questions.
IndigoCCR is fully integrated on the Register app. Upon download, you will see the IndigoCCR app on your POS screen, however, IndigoCCR functions through the Register app. You can access the IndigoCCR app to look up customers, rewards info or update settings.
On the Register app, you will see a floating red, circular button with the imprint of a man’s profile. This means a customer is NOT attached to the order. If you click on the red button, you will be redirected to the IndigoCCR customer information prompt and you (or the customer) can add a phone number or email. Upon clicking the green “Submit” button, you will be redirected back to the Register app and you can continue the order. You will then notice the floating icon will now be GREEN – this means a customer is attached to the order and they will earn points once the transaction is paid in full.
IndigoCCR prompts for customer info automatically once the cashier clicks the “Pay” button. After a customer submits their information, you will be redirected to the Payment screen and you will see the floating icon will be green.
To ensure a customer is attached to an order, be sure to look at the color of the floating icon.
